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Games that won't load - Post here

Leor888

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All of my games are not showing the board, only the players and the previous turns.
Perhaps I can select turn and then stop assaulting and stop? but that is not how it should be.

only top of the board is complete, the rest is showing partial info. Some boards I was able to play some only place new armies and some are not working at all. take turn and after 60 minutes end turn.
this one doesn't show the board at all:

edit: it appears to be an Edge problem, in Chrome the boards are visible. Any ideas for a solution?


the overview looks like: 1698642071440.png
 

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Maldoon

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  • majcom game won't let me deploy.png
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  • majcom 2nd game won't let me deploy.png
    majcom 2nd game won't let me deploy.png
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periwinkle

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I also had a game get stuck on me while I was playing off my phone. (Chrome android). A hard refresh didn't work. BUT I jumped onto a desktop and that wasn't stuck and I was able to take my turn. I'm assuming it's the client side (players) that is having the issues?
 

xsb1977

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I also had a game get stuck on me while I was playing off my phone. (Chrome android). A hard refresh didn't work. BUT I jumped onto a desktop and that wasn't stuck and I was able to take my turn. I'm assuming it's the client side (players) that is having the issues?
No, playing desktop here, tried 3 different browsers
 

NewSheriffInTown

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Sorry, I've been asleep at the wheel. I just asked the devs to look at it and see what has happened. Thanks.
 

welshmaz

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Alas my conquest of Japan has stalled! Cant deploy. Thanks for any help :)
 

Stormcat

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Had a RT game last night where I was unable to deploy, on laptop or phone. Hard refresh did not work. It's the first time it's happened that refreshing didn't eventually work
 

NewSheriffInTown

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Yeah, the entire site is down. Not sure why. The dev team is looking into it.
 

NewSheriffInTown

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@calume @Leor888 @xsb1977 @Maldoon @periwinkle @welshmaz @Stormcat @sannheten @Daniel7 @once @MNatt @bilsi @TankEater @-LionHeart- @WTBS-Superstation @kotg95 @BadKarma

Hey, just an update. It seems the dev team just got all games back online (and the site for that matter)

I'm not sure what the issue was, I haven't talked to them yet. I just noticed that everything was back so i thought I'd put out this message first, then ask what they did after.

Anyway, I'm keeping in an eye out. hope it stays this way. It's 1am for me so I'll check again in the morning. Sorry for the trouble and thanks for your patience. Have fun.
 

NewSheriffInTown

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UPDATE:

Turns out we ran out of space on the server. Hence the slow and gradual decline....

We deleted some backup files to make space, and we'll discuss expanding our server's storage tomorrow.

Meanwhile, everything should be good for now.

P.S. I'm just glad it was a space issue. That's a much better problem to solve than something code related! 😅

Thanks and have fun!
 

bilsi

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UPDATE:

Turns out we ran out of space on the server. Hence the slow and gradual decline....

We deleted some backup files to make space, and we'll discuss expanding our server's storage tomorrow.

Meanwhile, everything should be good for now.

P.S. I'm just glad it was a space issue. That's a much better problem to solve than something code related! 😅

Thanks and have fun!
Storage is cheap.
 

Leor888

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UPDATE:

Turns out we ran out of space on the server. Hence the slow and gradual decline....

We deleted some backup files to make space, and we'll discuss expanding our server's storage tomorrow.

Meanwhile, everything should be good for now.

P.S. I'm just glad it was a space issue. That's a much better problem to solve than something code related! 😅

Thanks and have fun!
My problem is not solved by this. There is some mismatch when loading games (png) in Edge.
 

Leor888

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My problem is not solved by this. There is some mismatch when loading games (png) in Edge.
OK, server issue together with clearing cache in Edge did it. Issue solved.
 
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