Disappearing chat.

[zenon550]

Specifically (perhaps more so with longer messages, though that may be an annoyance bias) sometimes when I type chat in the chat box and hit return it does nothing (except lose my chat message in both boxes).

 

[periwinkle]

Happens to me too. It is annoying.

 

[genghisknows]

Same thing happens to me. What I do, before I hit send is to highlight the text and hit copy, then refresh the MC page, then paste it, and then hit send. It appears that there is a time limit on some of the action items on the majorcommand web site. Hence, having to refresh.

 

[NewSheriffInTown]

So what is happening exactly?

Describe the device you use - phone, tablet, computer
How do you type - onscreen keyboard, physical keyboard

Then what do you do, and what happens?

 

[periwinkle]

If you study the map for like 2 minutes...or type out a long chat...the game kinda stalls and is unresponsive. So when you hit enter, what you typed in dissappear and it doesn't get added to the chat.

We had this issue before I think, but not as bad as before.

 

[NewSheriffInTown]

Okay I'll check it, thanks.

 

[genghisknows]

Also, If you are attacking or blitzing, and while doing that, take a minute or two to study the map before proceeding, you will have to refresh the page before the game allows you to continue your play.

 

[NewSheriffInTown]

WARNING ABOUT CHAT MESSAGES​

@zenon550 @periwinkle @genghisknows

Okay, so these are two separate issues being described:

1. Page needs to be refreshed

• I found the bug relating to the attack/reinforce needing to be refreshed. If you wait too long the browser will close the connection and you will need to refresh the page. I fixed the issue and it will be released in the next update. So you will have to wait a couple weeks before the fix is deployed.

2. Chat Message Disappears

• Okay, this is the bigger issue. The chat currently has a limit of 1000 characters. If you type more than 1000 characters your message will not be sent and it will die!
• I did two things to fix this:
  1. I expanded the allowance to 2000 characters - (in the next site update) - which I think should be enough for a chat message
  2. And I added a counter at the bottom of the chat box (see image below)

Both these issues have been fixed.
But the fix will not be deployed for a few weeks - so be warned - DO NOT type messages more than 1000 characters until the fix has been deployed!!

 

[Felksgaming]

WARNING ABOUT CHAT MESSAGES​

@zenon550 @periwinkle @genghisknows

Okay, so these are two separate issues being described:

1. Page needs to be refreshed

• I found the bug relating to the attack/reinforce needing to be refreshed. If you wait too long the browser will close the connection and you will need to refresh the page. I fixed the issue and it will be released in the next update. So you will have to wait a couple weeks before the fix is deployed.

2. Chat Message Disappears

• Okay, this is the bigger issue. The chat currently has a limit of 1000 characters. If you type more than 1000 characters your message will not be sent and it will die!
• I did two things to fix this:
  1. I expanded the allowance to 2000 characters - (in the next site update) - which I think should be enough for a chat message
  2. And I added a counter at the bottom of the chat box (see image below)

View attachment 2628


Both these issues have been fixed.
But the fix will not be deployed for a few weeks - so be warned - DO NOT type messages more than 1000 characters until the fix has been deployed!!

Although I think this is a tendency to happen with longer chats, I might caution any exuberance that this is a fixed issue. My instinct is that it more likely that it is also a time related problem. I've had no less than 3 chats disappear today, and one was certainly not more than 100 characters. I didn't count, but I would say maybe 200-300 for the others? I grew up when you could only send 160 characters in a text, so I think I have a decent internal counter. I would reckon that I have maybe a 7-10% disappearance rate overall. Granted, I may be high due to my propensity to stare a long time before actually typing or deciding which piece to move. There's no hard or fast rule though, I've studied the map for ~20 minutes and successfully sent chatter before. Also, if I'm rapid responding back and forth in chatter, sending maybe 20/30 messages planning an attack or strategy; I can't recall ever losing one, but that may just be holes in my memory. In that case, despite not refreshing the map, and no one taking a turn, it worked as intended .

I primarily use a phone, but I have had it happen on computer. I've mostly gotten used to the copy/paste, especially for important or long messages.

Side note: As always, your prompt attention is noticed and lauded quietly behind your back. The massive improvements rolled out in the last year as well as the ones in the pipeline make for a much higher quality of fun.

If it would be beneficial, I can start tracking message length and time in game, and anything else that's helpful. Within a week or so I should have maybe 2 dozen instances.

 

[NewSheriffInTown]

Yes, I'm going to rollout these patches first before digging into it again. Since one patch fixes the timeout issue, and the other patches the text length issue, then hopefully together they will fix all instances of chat messages disappearing. If this happens again after the rollout, then I'll take a look again using the available fresh data.

I'm just glad the quality of fun has improved! That is my only job.

 

[bilsi]

If you study the map for like 2 minutes...or type out a long chat...the game kinda stalls and is unresponsive. So when you hit enter, what you typed in dissappear and it doesn't get added to the chat.

We had this issue before I think, but not as bad as before.

I've had this issue so many times...So I now copy all my long messages just in case it happens.

 

[zenon550]

Glad to see the fix coming up.

Unrelated I am now (since the last patch IIRC) getting the notification sound repeating regularly (maybe once every minute or so) after going to a game when it is my turn.. worked well before (one sound per game page opening/refresh) but now it’s repeating.

Kudos for your work here as Felks noted.